T & C's
SILVERSTONE GOLF CLUB LIMITED (The Company)
BOOKING TERMS AND CONDITIONS of ADMISSION
Plus Frequently asked Questions along with our answers
CONFIRMATION BOOKING FORM
ELECTRICAL HOOK UP
TERMS APPLICABLE TO GENERAL PITCHES
TERMS APPLICABLE TO ELECTRICAL HOOK UP PITCHES
MOVEMENT OF VEHICLES WHILST ON THE CAMPSITE
FURTHER REGULATIONS RELATING TO THE CAMPSITE
LIABILITY OF THE COMPANY
USE OF PERSONAL INFORMATION BY THE COMPANY
1.1 The following definitions apply in the Terms:
“Campers” relates to any person (s) camping at Silverstone Golf Club, located at Silverstone Road, Buckinghamshire, MK18 5LH.
“Campsite” relates Silverstone Golf Club located at Silverstone Road, Buckinghamshire, MK18 5LH.
“Company” means Silverstone Golf Club Ltd (Company Registration No: SC165230)
“EHU Pitch” relates to a pitch at the Campsite with access to an electrical hook-up (being either a Live-in Vehicle EHU or a Tent EHU).
“General Camping Area” relates to the Campsite area allocated for pitches.
“Confirmation Booking Form” relates to the document issued at the time of booking in relation to the Pitch Type, Pitch Size, Number of Campers.
“Lead Camper” relates to the Camper who made the booking, and whose name will be on the Confirmation Booking Form.
“Group” relates to a group of Campers who intend to Camp on the same pitch, or near/ next to each other.
“Pitch Type” relates to the pitch type chosen at the time of booking including EHU Live in Vehicle Pitch, Live in Vehicle Pitch, EHU Tent Pitch, Tent Pitch.
“Live-in Vehicle Pitch” relates to a pitch for either a Motorhome, Caravan and car, VW Campervan or similar, or a converted van.
“Tent Pitch” relates to a tent suitable for the pitch size booked, including a trailer tent.
“Pitch Size” relates to the size of pitch selected at the time of booking to accommodate the required pitch type suitable (Live in Vehicle Pitch or Tent Pitch)
“Prohibited Items” relates to the listed items in clause of these Terms and any further items listed on our Website at any given time.
“Extra Car” relates to any additional vehicles you are bringing onto the Campsite, not included in your pitch fee.
“Pitch Fee” relates to the amount you have paid in accordance to what you have booked.
“Website” relates to the website at http://silverstonecampsites.co.uk.
1.2 A reference to a “pitch” relates to the specific “Pitch Type” selected at the time of booking at the Campsite, including, without limitation, a pitch on the General Campsite, a Live in Vehicle Pitch, Tent Pitch or an EHU Pitch.
2.1 The Campsite is located at the following address: Silverstone Golf Club, Silverstone Road, Stowe, Buckingham, Buckinghamshire, MK18 5LH
3.1 The opening times of the Campsite gates will be confirmed closer to the event and will be listed on the Website.
3.2 Should a Camper arrive outside these opening times as stated on our Website as in clause 3.2, the Camper will not be permitted to pitch on the Campsite.
4.CONFIRMATION BOOKING FORM
4.1 Upon booking, the Lead Camper will be issued a Confirmation Booking Form as proof of booking. This Confirmation Booking Form will allow the Camper/s access onto the Campsite.
4.2 Should a Group of Campers be arriving at different times at the Campsite, each camper must hold a copy of the Confirmation Booking form in order to gain access onto the Campsite.
4.3 The Confirmation Booking Form must relate to what the Lead Campers intends to set up on the pitch, in relation to a Tent Pitch or a Live in Vehicle Pitch, Pitch size and whether they selected the EHU option or not at the time of booking and payment as well as the number of campers booked and paid to attend.
4.4 Each Camper confirmed within the number of Campers on the Confirmation Booking Form will be issued with the relevant wristband for the duration of their stay on the Campsite and will allow the camper access to the campsite at the main gate. This wristband is to be worn at all times, and should a camper be found not wearing the relevant wristband, they will be asked to leave the campsite and re-entry onto the Campsite will be refused.
5.1 Whilst the Company endeavours to make the pitch sizes as close as possible to the specified size, it cannot guarantee a pitch size will be exactly the size specified.
5.1.1 The following Pitch Types are available in the following Pitch Sizes:
EHU Live in Vehicle Pitch Standard Size 7m (D) x 8m (W)
Large Size 10m(D) x 8m (W)
Extra Large Size 12m(D) x 8m (W)
EHU Tent Pitch Standard Size 7m (D) x 8m (W)
Live in Vehicle Pitch Standard Size 7m (D) x 8m (W)
Extra Large Size 12m(D) x 8m (W)
Tent Pitch Standard Size 7m (D) x 8m (W)
5.1.2 The Lead Camper must ensure that the correct pitch size is booked correctly at the time of booking.
6. ELECTRICAL HOOK UP
6.1 A camper who requires the EHU for their pitch, will need to ensure they do so at the time of booking, due to the limited numbers available. It is not guaranteed that the EHU will be available to add on at a later time or date after the time of booking.
6.2 EHU are available for certain events.
7.TERMS APPLICABLE TO PITCHES
7.1 There will be a limited number of pitch types available, and the purchase of these is subject to availability. Pitch type prices for all types are advertised on the Website and may be different depending on the date (s) being booked.
7.2 All Campers must pitch as directed by the Company’s representatives at the Campsite and must not encroach on any other pitch and consider fire limitation, safety and access. If the pitch is judged to pose a risk to the safety and comfort of others, the Camper(s) may be asked to move.
7.3 Campers are not to use (or carry) flag poles where there are power-lines above.
7.4 Once a Camper has a Confirmation Booking Form, this will give the camper (s) access to the campsite for the specified event and must be cleared, and the campsite vacated by midday on the Monday after the event.
7.5 Any amendments or alterations to the pitch required must be done so, subject to availability, prior to their arrival.
7.6 Pitches are allocated at the discretion of the Company’s representatives at the Campsite.
7.7 Pitches on the campsite are not pre allocated and cannot be reserved prior to arrival. The Company cannot guarantee that members of the same group will be allocated on adjacent pitches.
7.8 If a Camper’s equipment (including any additional vehicles purchased) won’t fit onto the Pitch booked, the Company will request the Camper (s) to purchase an additional pitch or upgrade to a larger pitch. This will be subject to availability and the Company reserves the right to ask the Camper to leave the Campsite. No refund will be given in these circumstances.
7.9 The campsite is unable to offer refunds or credit notes. Management will use their discretion in exceptional circumstances.
7.10 Campers should be courteous with their pitching on the Campsite and only pitch with the allocated pitch size. Any Camper not adhering to this, will be asked to reduce their space they have used.
7.11 Weather permitting, Campers will be permitted to park their vehicle and or additional vehicles on the pitch, within the Pitch Size booked. In the event of adverse weather, an alternative area will be allocated for campers to park their vehicles which will be away from their tents and Live in Vehicles.
7.11.1 Parking of any vehicles on the Campsite will remain at the discretion of the Company’s representatives at the Campsite.
7.12 A Camper may only use the pitch for camping and not for commercial purpose. No unauthorised trading is permitted on the Campsite or car park or the Company’s grounds.
7.13 The Company and the Company’s representatives at the Campsite, reserve the right to judge acceptable noise levels or behaviour of campers. The Company reserves the right to exclude or eject any camper (s) from the Campsite if it is considered that the behaviour of such camper (s) to be objectionable, a risk to health and safety and that of another camper(s), or likely to cause damage or bring the Campsite into disrepute. In this case, no refunds will be given and the Camper (s) shall indemnify the Company against all and any losses, costs, damages, liabilities, claims, demands and expenses suffered or incurred by the Campsite arising out of any exclusion, ejection, or termination under this clause.
7.14 The Company reserves the right to refuse any reservation without explanation.
7.15 Campers may use only gas barbeques on the Campsite. No charcoal or disposable barbeques will be permitted.
7.15.1 Campers will not be permitted to use their gas camping stoves or gas barbeques inside their tent, awning or vehicle.
7.16 Campers must only drink water from the designated drinking water points.
7.17Campers are not permitted to cut/ remove/ damage any trees or vegetation on the Campsite.
7.18 Children under the age of 18 must be supervised properly at all times.
8.TERMS APPLICABLE TO ELECTRICAL HOOK UP PITCHES
8.1 EHU Pitch bookings cannot be pitched alongside non EHU Pitches due to the location of both these Pitch Types on the Campsite.
8.2 The Company will provide one 6amp single phase CeeForm socket on a distribution board in in an area on / near the Campers Pitch if booked with EHU.
8.3 Each Camper who has booked an EHU pitch must provide a suitable cable to facilitate their hook up from the pitch-side distribution board as follows:
8.3.1 For an EHU Tent Pitch, this cable should be a 16a single phase CeeForm plug (blue) with an appropriate grade of double insulated, three core outdoor cable, 1.5mm or larger) twin and earth is not acceptable). The other end of the cable should be a 13a socket with some form of protection, electrical and mechanical. Ideally the cable should be 25m in length.
8.3.2For an EHU Live in Vehicle Pitch, a cable that is double insulated, three core and of an outdoor grade that has a 16a single phase CeeForm socket on one end and a plug on the other. A minimum length of 25m cable is necessary.
9. MOVEMENT OF VEHICLES WHILST ON THE CAMPSITE
9.1 If a camper has hired a live-in vehicle which will be delivered to site, this must be arranged prior to arrival with the Company.
9.2 To avoid the risk of injury to Campers, once you have been directed to your pitch, that vehicle (car, additional car (s), or live in vehicle) may not be moved (unless you are leaving the Campsite and not returning). In the event that the weather changes, or if the Company deem it necessary to request the driver of that vehicle to be moved to another area of the campsite, it will be done so by a representative of the Company.
9.3 No vehicles are permitted to parked elsewhere on site, unless directed by representative of the Company.
9.4 Campers are not permitted to drink and drive.
9.5 Any camper driving a vehicle within the campsite must hold a valid driving licence.
9.6 All vehicles on the campsite must have a valid tax, insurance and MOT as appropriate.
9.7 The roads within the Campsite are to be kept clear at all times in the event of an emergency vehicle requiring access to these roads. Any vehicles blocking the roads will be removed.
9.8 Campers park their vehicle (s) on the Campsite at their own risk. The Company will not accept liability for any damage, theft or loss to the Campers vehicle (s).
10. PROHIBITED ITEMS
10.1 It is the responsibility of the Campers to view the updated list on the Website prior to arrival.
10.1.2 Monkeybikes, Minimoto, Pit Bikes, Scooters, Segways and Quads are strictly prohibited
10.1.3 No generators will be permitted
10.1.4 Barbeque Gas cylinders exceeding 15kg.
10.1.5 Sound systems capable of creating excessive noise.
10.1.6 Campfires, firewood and fire starters are strictly forbidden.
10.1.8 Restricted & illegal substances.
10.1.10 Offensive weapons.
10.1.11 Paddling pools, swimming pools and hot tubs.
10.1.12 Pet animals.
10.1.13 Items that are deemed dangerous, offensive or unsuitable for the safe environment of the Campsite by Campsite Staff.
10.2 The Company reserves the right to stop and search any vehicle and /or vehicle (s) on arrival and to conduct searches in relation to security at any time thereafter as appropriate to ensure the safety of all persons on the Campsite.
10.3 The Company reserves the right to refuse admission to any camper carrying a Prohibited item and/or to confiscate the prohibited item. No refund will be issued to that camper.
10.4 A challenge 21 policy is in place for alcohol sales at the Campsite.
11.FACILITIES AND ENTERTAINMENT
11.1 The Company aims to provide designated water points, toilets and shower facilities for all Campers to use.
11.2 The Company, depending on the event, will put on entertainment in the form of Live Bands and or DJ’s or provide additional facilities. The final list of facilities and entertainment will be provided on the Company’s website closer to the events
11.3 All entertainment, vendors are subject to change.
11.4 Campers are asked to take note that the availability of any facilities cannot always be guaranteed and particularly in busy periods, that queuing may be required.
12. FURTHER REGULATIONS RELATING TO THE CAMPSITE
12.1 Use of the Company’s logo or associated images is strictly prohibited without prior consent from the Company.
13. LIABILITY OF THE COMPANY
13.1 Nothing in these terms shall limit or exclude the Company’s liability for death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (where applicable) or any matter in respect of which it would be unlawful for the Company to restrict liability..
13.2 All property and items brought onto the Campsite by any camper (s) is the sole responsibility of the camper (s) and at the sole risk of the Camper (s). The Company shall not be held liable or responsible for any loss or damage to any property, including and not limited to, motor vehicles, tents, Live in vehicles or any other camping equipment and personal belongings, howsoever any loss or damage may be caused or sustained.
13.3 The Company shall not be liable for injury, loss or damage suffered by any camper or any campers on their pitch.
13.4 If a problem arises which is under the Company's control, the camper(s) shall need to inform the Company’s representatives at the Campsite immediately, so the Company has the opportunity to rectify the issue raised. The Company will not accept liability in relation to a claim of whatever nature if the Camper (s) has failed the bring it to the attention of Company’s representatives at the Campsite.
13.5 The Company shall not be held responsible for any “Force Majeure” incident or circumstance beyond their control which leads to the cancellation of an event or closure of the campsite and its facilities.
14. USE OF PERSONAL INFORMATION BY THE COMPANY
14.1 In compliance with current data protection legislation, we hold your personal information in order to fulfil your camping booking with us
14.2 CCTV and film cameras may be present at the Campsite, this includes filming by the police or security staff carried out for the security of guests, and filming and/or photography by the Company and authorized third parties. By booking a pitch you give the express consent of all members in your party to all such filming and to your/their actual or simulated likeness being included within any film, photograph, audio and/or audio visual recording (“Footage”), all rights in which will be owned by the Company. You also agree that any such Footage may be used by the Company in any and all media (with the exception of CCTV or security Footage) for promotional purposes, without payment or compensation to you. If you wish to withdraw consent, please contact [Scott Barnes 01280 850005].
The Company reserve the right to amend or alter these terms at any time. Please continue to view our Website to view these terms on a regular basis.
Frequently asked Questions along with our answers :-
I have already purchased an event ticket, how do I add camping onto my booking?
|Please call the contact centre on 0344 3750 740. The customer service team will be able to add camping to your booking.|
How far is it to the circuit from the campsite?
|The circuit is just a 5-minute walk to the West 13 entrance from the campsite.|
Which side of the Circuit are you closest to?
|Silverstone Golf Club is located closest to Club, Vale, Stowe and the International areas of the Circuit.|
What toilet and shower facilities do you have onsite?
The Clubhouse is open for the duration of your stay so you will have full access to the permanent toilets, showers and changing room facilities within the Clubhouse. There are also permanent toilets on the campsite as well as temporary toilets & showers for certain events.
Is there accessible camping?
Where possible, Silverstone Golf Club may be able to pitch you close to the amenities and the Clubhouse, although this is not always guaranteed. The Clubhouse is wheelchair accessible, and they have toilet facilities for wheelchair users.
|What food facilities do you have on site?|| |
Silverstone Golf Club have a permanent restaurant onsite offering breakfast, lunch and evening meals. Closer to the event, you will receive details on how to book any breakfast or evening meal tickets.
What bar facilities do you have on site?
|Various bars will be open that weekend with TV’s showing the different sporting events.|
Do you have Family/Quiet and Lively areas?
No. We have three main areas. Electrical Hook Up / Non Electrical Hook up and Pre Erected Glamping Tents. With the number of campers we have on site and the nature of the event, we do not believe we could separate the areas into Family / Quiet and Lively.
What day can I arrive?
|See specific event|
|How big is my pitch?|| |
All the pitches will be marked out prior to your arrival. The pitches are not pre-allocated.
|Is your campsite secure?|| |
Silverstone Golf Club have a great team of stewards and staff on-site who do their best to keep the site secure. With the large number of campers on site, Silverstone Golf Club recommends that you keep your valuables safe at all times – either lock them away in your car, or keep them with you.
Can I bring my pet onto the campsite?
|No. Silverstone Golf Club operate a strict no pet policy with the exception of guide dogs.|
Can I bring my own alcohol on-site?
|Yes but not glass bottles, you will not be permitted to bring your own alcohol into the Clubhouse, Marquees, garden or seating areas.|
|Prohibited Items|| |
Monkeybikes, Minimoto, Pit Bikes, Scooters, Segways and Quads are strictly prohibited